Duty Shift Manager

Duty Shift Manager – Aviation Security

Your new role

Based at Adelaide Airport, the Duty Shift Manager is a crucial role in the day-to-day leadership and operation of Certis Security’s screening services.

Overseeing a large and diverse workforce across multiple screening points, the role helps to drive safe and efficient outcomes for all visitors to the airport and helps realise Certis’ vision to make the world safer, smarter, better.

This position is being advertised on a full time, 12-month fixed term contract basis and will require shift work, with the successful candidate working a rotating 24/7 roster.

What you’ll be doing

Supported by a team of Supervisors and Team Leaders, in the DSM role you’ll find yourself:

Ensuring efficient and compliant operations of multiple security screening points including passenger, goods, and airside

• Utilising your operational know-how to make adjustments and solve challenges that arise during the day
• Providing leadership to our Aviation Screening Officers, including acting as an escalation point for any concerns or performance management
• Liaising closely with key stakeholders both internally and externally to provide updates, reports and insights

About you

You’re an experienced leader who knows how to strike the fine balance between driving exceptional results in a frontline operation, whilst not becoming too bogged down in the details, entrusting and empowering your team to manage the nitty gritty. You know how to get the best out of people, even when things aren’t going right, and can use your problem-solving skills to address challenges on the fly.

You are an astute communicator, both written and verbal, and have a strength for building strong collaborative relationships with the most demanding of internal and external stakeholders. Importantly, you have a proven track record of delivering outcomes, which is enabled by your strong work ethic and task focus and can still deliver these outcomes even when the goalposts shift.

It is a condition of employment that you must have the ability to hold an Aviation Security Identification Card (ASIC), which will be provided by Certis Security. In addition, you must be able to commit to full availability across a 24/7 roster. This does mean that you will require a valid driver’s license (full or provisional) and a reliable vehicle, as public transport does not run to the airport 24/7.

What else is in it for you?

If the prospect of an exciting and vitally important role working with a passionate team is not enough for you, some additional benefits to the position include:

An engaging career, whether it’s a change or further development you’re seeking

• Ongoing learning and development through our state-of-the-art LMS
• Free on-site 24/7 car parking is provided
• An exceptional R&B program including recognition for your great work and discounts with a large list of companies
• Access to an industry-leading Employee Assistance Program, supporting your wellbeing in all facets of life

Diversity Statement

Certis Security Australia promotes diversity in the workplace through our diversity and inclusion initiatives and via our Indigenous partnership with Corroboree Security. We recognize the value of diverse perspectives and experience and are committed to an inclusive workplace where everyone feels valued and respected for who they are.

We encourage people of all backgrounds and abilities to express their interest, including women, Aboriginal and Torres Strait Islander peoples, and members of the LGBTQIA+ community. Should you require any support or reasonable adjustments throughout the recruitment process, please let the People and Culture team know when you are contacted.

Certis Security Australia Master License

NSW – Master Licences

• 40 06 74 602 (SNP)
• 40 51 49 073 (CSA)

ACT Master Licences

• 175 01 220 (SNP)
• 175 017 42 (CSA)

Security Firm Licences

• QLD 413 15 (SNP)
• NT 345 (SNP)
• QLD 315 82 54 (CSA)

Security Agents Licences

• WA SA48 240 (SNP)
• WA SA58 716 (CSA-WA)
• SA ISL 178 143 (SNP)