Deputy Business Program Manager

Position Purpose

The Deputy Business Program Manager will be a key player in the success of the SAP Cloud, SuccessFactors EC, EC Payroll, and Workforce Software implementation. By providing both strategic support and operational oversight, this role will ensure that all aspects of the project are managed efficiently and that the program goals are achieved. 

Key Responsibilities

• Support Program Leadership: Assist the Program Director in overseeing the end-to-end implementation of SAP Cloud, SuccessFactors EC, EC Payroll, and Workforce Software. Step in to lead when necessary, ensuring continuity and smooth operations across the program. 
• Hands-on Project Management: Actively manage key workstreams and tasks within the program, including developing detailed project plans, scheduling, and ensuring all teams are meeting deadlines. Monitor progress across multiple teams and ensure that interdependencies are identified and addressed. 
• Stakeholder Communication: Serve as an intermediary between the Business Program Manager and project stakeholders, ensuring that clear and timely communication is maintained. Keep stakeholders informed of progress, risks, and challenges, and facilitate discussions as necessary. 
• Team Coordination: Oversee day-to-day activities of the project teams, ensuring that project managers, consultants, and technical teams are aligned with the program objectives. Assist in coordinating resources and resolving conflicts or issues that may arise during execution. 
• Risk & Issue Management: Assist in identifying and mitigating risks, and help in managing and resolving issues as they occur. Work with the Business Program Manager to develop contingency plans and escalate critical issues when necessary. 
• Change Management: Collaborate with the change management team to ensure seamless user adoption of the new systems. Support training, communication, and transition plans to prepare end users for the SAP Cloud, SuccessFactors EC, EC Payroll, and Workforce Software implementation. 
• Budget & Resource Tracking: Help in monitoring the program’s budget and resource allocation. Track expenditures, ensure resources are being utilized effectively, and report any deviations to the Business Program Manager. 
• Vendor & Third-Party Management: Assist in coordinating with external vendors and service providers, ensuring that their deliverables are met within agreed-upon timeframes and contractual terms. 
• Reporting & Governance: Prepare and present regular status reports to senior management, providing updates on progress, risks, and key milestones. Ensure that governance frameworks are followed across the program. 

Qualification

• Bachelor’s degree in Business Administration, Information Systems, Human Resources, or a related field. An advanced degree is a plus. 
• 5+ years of experience in program or project management, with a strong focus on ERP and HR system implementations, particularly SAP Cloud, SuccessFactors EC, EC Payroll, and Workforce Software. 
• Experience working alongside or directly supporting a senior program manager in large-scale ERP or HCM implementations. 
• Solid understanding of SAP Cloud and HR/payroll solutions, with the ability to translate technical processes into business outcomes. 
• Strong leadership skills with hands-on project management expertise, including experience in planning, execution, and issue resolution. 
• Proven track record of working in a fast-paced, high-stakes project environment with multiple stakeholders and competing priorities. 
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels. 
• PMP, PRINCE2, or SAP SuccessFactors certification is an advantage. 
• Experience working in a finance, HR or workforce operations an advantage. 

Skills

• Leadership and making informed decisions 
• Expertise in ERP, workforce management, and HR technologies 
• Strategic problem-solving and thinking 
• Exceptional organizational and time-management capabilities 
• Proficiency in risk and change management 
• Excellent interpersonal and communication abilities 
• Skilled in handling multiple stakeholders and navigating complex priorities 

Benefits & Culture

• Friendly and inclusive environment
• Growth and development are supported and promoted
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees
   

Diversity Statement

Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.

Certis Security Australia Master License

Certis Security Australia Master License
Sydney Night Patrol & Inquiry Co Pty Ltd

• NSW 400674602
• ACT 17501220
• QLD 41315
• WA SA48240
• NT 345
• SA ISL 178143
• TAS 3020

Certis Security Australia Pty Ltd

• NSW 405149073
• ACT 17501742
• QLD 3158254
• WA SA 72311
• SA ISL 235794
• VIC Z05 798 61S
• VIC Z05 798 40S
• NT 1093
• TAS 458596293